FusionCharts Forum / FusionCharts v3 / Bug Reports / Help... Chart render error....sometimes / Latest Posts

RE: Help... Chart render error....sometimes

mh — Fri, 31 Oct 2008 05:52:29 GMT

Hello ShadesOfGrey,

I have the same problem with IE browser.

Have you find a solution ? I nedd help :)

Thanks

RE: Help... Chart render error....sometimes

Pallav — Tue, 16 Sep 2008 04:07:28 GMT

Tim,

There's no way to programatically detect it - the only way to solve it for sure is to NOT use % width/height, but use pixel width/height.

RE: Help... Chart render error....sometimes

tmohler — Fri, 12 Sep 2008 06:43:10 GMT

Hi,

This fix helps, as it reduces the amount of times the chart does not render properly, but it still happens occasionally. For some users, it's as much as 25% of the time.

It seems like when it happens, it is usually trying to render the chart too soon, as the image pops up much faster than when the properly rendered chart appears.

Is it possible to detect a bad render programmatically and force a re-render?

Thanks
Tim

RE: Help... Chart render error....sometimes

Sudipto Choudhury — Tue, 09 Sep 2008 01:18:16 GMT

Hi,

Could you please try rendeing the chart(s) after the HTML page rener is comeplete?

can use this code:

[quote] <script type="text/javascript">
if (window.addEventListener)
{
window.addEventListener("load", creatreChart, false);
}
else if (window.attachEvent)
{
window.attachEvent("onload", createChart);
}
function createChart()
{
var chart = new FusionCharts("Column2D.swf?noCache=" + new Date().getMilliseconds(), 'ChartId', '100%', '275', '0', '0');
chart.setDataXML("<chart><set value='10'/></chart>");
chart.render("chartdiv");
}
</script>[/quote]

RE: Help... Chart render error....sometimes

Deb.Penny — Mon, 08 Sep 2008 18:36:53 GMT

I am experiencing the same exact problem and have to set width="360" height="310" or whatever number. The chart renders all mushed together except a few words of the caption are visible, but no chart renders.

IE7, FP9, FC3Enterprise.

The only fix is to manually "Rewind->Play".

-D

RE: Help... Chart render error....sometimes

mikich — Tue, 26 Feb 2008 01:14:10 GMT

Thank you very match Pallav!
This solution is fixed the rendering problem on IE.

RE: Help... Chart render error....sometimes

Aegis — Mon, 25 Feb 2008 15:11:12 GMT

This also happens in Safari. If the graph renders outside of where your window is currently positioned, it will render improperly like the previous posters showed, unless you use the javascript imbed

RE: Help... Chart render error....sometimes

Pallav — Fri, 25 Jan 2008 13:03:40 GMT

It should be in the HTML after the place where you specify ?dataURL=yourData.xml

RE: Help... Chart render error....sometimes

mikich — Fri, 25 Jan 2008 07:35:52 GMT

Hi,

Thanks for help, here (in attachement "chart_html.xml" ) is my chart implementation,
where I need to set those [b]?chartWidth=w&chartHeight=h[/b] vars? Or in my case it is should work as in your examples?

Tanks again,
Michael

RE: Help... Chart render error....sometimes

Pallav — Thu, 24 Jan 2008 14:02:12 GMT

Michael,

If you're using direct HTML code to embed the charts, do add ?chartWidth=w&chartHeight=h [replace w,h with values] in the Flashvars. Or, it's better to use the FusionCharts JavaScript class to embed the charts.

RE: Help... Chart render error....sometimes

mikich — Thu, 24 Jan 2008 04:53:24 GMT

Hi,

My problem is the same as described before, and happened just in [b]IE[/b], in FF - all right.
Please see the attached screenshots, once it rendering fine and once wrong ([b]not consistently[/b]!)
The screenshots, are the same chart, same data, same all (reload data by Ajax).

[u]I am sure that:[/u]
1. FusionCharts is HTML base with embed tag.
2. Charts width and height is specifying the in pixels (and without appending px at the end of numeric values).

Am using the licensed! version.
Please provide some workaround if you don't have a solution.

Thanks,
Michael

RE: Help... Chart render error....sometimes

Sreeja R Menon — Thu, 10 Jan 2008 05:37:44 GMT

Hi Pallav

If i specify the height and width in %,The graph will not be resized with page.Any workaround is there for this?

Am using the licensed version.

Thanks n Regards

Sreeja

RE: Help... Chart render error....sometimes

Pallav — Mon, 07 Jan 2008 03:45:04 GMT

Hi,

Please make sure that:

1. You're using FusionCharts JavaScript class to embed the charts.
2. You're not specifying the chart width and height in %, but in pixels (and without appending px at the end of numeric values).

RE: Help... Chart render error....sometimes

Sreeja R Menon — Fri, 04 Jan 2008 06:51:23 GMT

Am also experiencing the same problem in IE6

Thanks n REgards

Sreeja

RE: Help... Chart render error....sometimes

Byngl — Fri, 02 Nov 2007 19:44:07 GMT

I believe I am experiencing something similar with MSColumn3DLineDY.swf

[url]http://www3.sympatico.ca/greg.bingleman/report.html[/url]

I've put 2 copies of the same graph here with a couple of tables in between. What I'd like is for the graph to be on the bottom, but it does not display properly when there are a lot of lines above it. If I manually select Rewind and Play, then the graph loads correctly. Also, if I set 'Run ActiveX controls and plugins' property to 'Prompt' (instead of Enable) the chart loads properly.

I am using IE 6.0.2900.2180 on Windows XP Home with all the latest updates.

I have attached a partial image of what the bottom graph looks like when it doesn't display correctly.

I thought perhaps that I could do the Rewind and Play programatically, but I don't know what property (if any) of the chart is exposed for that purpose.

RE: Help... Chart render error....sometimes

Pallav — Sun, 30 Sep 2007 14:39:24 GMT

Please paste the HTML code that you're using to embed the chart.

RE: Help... Chart render error....sometimes

ShadesOfGrey — Thu, 27 Sep 2007 14:44:59 GMT

Also. do to the framework we have I am not able to use the JS method to embed.

Help... Chart render error....sometimes

ShadesOfGrey — Thu, 27 Sep 2007 14:19:33 GMT

Hello there. We are using the Bar2D chart and sometimes in IE, the chart does not render properly. All the text is chrushed together and there is no bars at all.

I will attach our xml. This only happens in IE. IE 7 mostly.