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Forum Newbie
Group: Forum Members
Last Login: 3/10/2008 9:55:23 AM
Posts: 2,
Visits: 11
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Hi,
We have a series of charts we are making using the DataXML method in PHP.
The charts load fine in IE, however occasionally one or more of the charts on a page do not load in Firefox 2. The HTML source of the page remains the same as when the graphs do load but the place on the page where the graph is suppose to go is empty, right click on it and Flash gives the message "movie not loaded". Refreshing the page using F5 does not have any effect on the problem, but pressing Ctrl + F5 to refresh the page fixes the problem for a while. This problem is very strange as it is intermittent, though some of our charts seem more prone to the error occurring than others. I guess presume there is some sort of caching issue, but I don't understand why this would be. Below is the generated HTML for one of the graphs (edit: removed code block as it actually rendered on forum).
Any help would be much appreciated.
Regards,
crunkmasterB
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FusionCharts Team
Group: Administrators
Last Login: 10/3/2008 2:42:18 AM
Posts: 2,117,
Visits: 498
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Hi,
Can you please send us the code at support@fusioncharts.com?
Thanks,
Pallav Nadhani
FusionCharts Team
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Forum Newbie
Group: Forum Members
Last Login: 3/10/2008 9:55:23 AM
Posts: 2,
Visits: 11
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Thank you,
I've now sent code to support@fusioncharts.com, I hope you can help.
Regards,
crunkmasterB
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