Paessler improved conversion rates for PRTG Network Monitor using FusionCharts
Founded in 1997, Paessler started with a vision to develop cost effective software that is both powerful and easy to use. Paessler now develops, markets and supports network softwares to organizations of all sizes, including 70% of Fortune 100 companies.
Paessler's PRTG Network Monitor is a powerful and comprehensive network monitoring solution currently used by 150,000 users worldwide. It monitors the network to assure the availability of network components and measure traffic and usage.
The need for charting
"We believe that good quality software should make complicated issues easy to understand," says Dirk Paessler, CEO of Paessler. He adds, "Our software delivers real time monitoring data for alerting and controlling. So it's very important to offer the data in a clean and easily understandable way."
PRTG also delivers analysis of long term data that serves as base for general planning and improving the network. Charts were needed to display historic and live monitoring results.
"We looked on the web for a few months to find a charting component suited to our needs. Then we came across FusionCharts and tested its trial version. It had all the functionality we needed together with a nice look and feel."
The FusionCharts Experience
PRTG is a server application with its own web server and a webbased GUI too. The Paessler team was easily able to implement FusionCharts in their application, making ample use of the self-help options.
"FusionCharts helped us quickly create a shiny, all-new user interface for our monitoring software. We sell software using the try-before-you-buy approach. Therefore, creating a great first impression is very important to achieve good conversion rates."
The Paessler team was very satisfied with the end results that FusionCharts gave them, and the new web-based interface was highly accepted by the end users too. They have been successfully using FusionCharts for over 2 years now.