All of the Support You Need at Your Convenience.
At FusionCharts, we believe in outstanding technical training and support to quickly resolve your most pressing issues. Whether it’s help with your application, access to builds with critical bug fixes, or direct contact with our team of technical experts to answer your questions, we are committed to your success. Check out all of the support options below!
Support Packages Comparison Chart
|24×7 access to community-supported FusionCharts forum|
|Access to extensive Developer Experience Portal|
|Free upgrade to next major product release|
|Issue reporting via FusionCharts support portal|
|Pre-release exclusive access and extended trial periods|
|Access to development builds|
|Live chat for technical support|
|Priority handling of reported issues|
|Priority bug review, out-of-cycle emergency hot-fixes|
|Priority roadmap input to incorporate feature requests into product|
To upgrade to Platinum Support plan
Why you should choose Platinum
- All the offerings from the Standard Support Package PLUS
- Priority support handling
- Priority bug fixes
- Bug fixes are immediately routed for priority assignment to provide hotfix or address in the next release
- Priority roadmap input
- Strategic sessions with product management to incorporate feature requests into product roadmap
Can't decide which one is right for you?
We're here to help you get started.